Privacy policy
Privacy Policy
Last Updated: June 2026
At Creative Paws, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including:
-
Full name
-
Email address
-
Phone number
-
Billing address
-
Shipping address
-
Payment information
-
Order details
-
Customer support communications
We may also automatically collect certain information when you visit our website, including:
-
IP address
-
Browser type
-
Device information
-
Operating system
-
Pages visited
-
Referral source
-
Date and time of website access
How We Use Your Information
We may use your information to:
-
Process and fulfill orders
-
Provide customer service and support
-
Send order confirmations and shipping updates
-
Improve our website and shopping experience
-
Prevent fraud and unauthorized transactions
-
Comply with legal obligations
-
Send promotional emails and special offers (with the option to unsubscribe at any time)
Cookies and Tracking Technologies
Creative Paws uses cookies and similar technologies to enhance website functionality and improve user experience.
Cookies may be used to:
-
Remember customer preferences
-
Analyze website traffic
-
Improve website performance
-
Personalize content and promotions
You may disable cookies through your browser settings; however, some website features may not function properly.
How We Share Information
We do not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers that assist us in operating our business, including:
-
Payment processors
-
Shipping carriers
-
Website hosting providers
-
Analytics providers
-
Marketing service providers
These third parties are authorized to use your information only as necessary to perform services on our behalf.
We may also disclose information when required by law or when necessary to protect our rights, customers, or business.
Data Security
We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
-
Fulfill orders and customer service obligations
-
Maintain business and financial records
-
Resolve disputes
-
Comply with legal requirements
Your Rights
Depending on your location and applicable laws, you may have the right to:
-
Access your personal information
-
Request correction of inaccurate information
-
Request deletion of personal information
-
Object to certain uses of your information
-
Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
We encourage users to review the privacy policies of any third-party sites they visit.
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date. Continued use of our website following any changes indicates acceptance of the revised policy.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
Creative Paws
Website: creativepaws.us
Email: hello@creativepaws.us
Address: 15 William Rd, Billerica, Massachusetts 01821, United States
Phone: +1 781-457-8546