Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Creative Paws. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or making a purchase, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website.

Website Use

By using this website, you represent that you are at least 18 years of age or have obtained permission from a parent or legal guardian.

You agree to use this website only for lawful purposes and in accordance with these Terms of Service.

You may not use our website in any way that could damage, disable, overburden, or impair our services.

Products and Services

Creative Paws specializes in pet collars, leashes, and related pet accessories.

We make every effort to ensure that product descriptions, images, specifications, and pricing are accurate. However, we do not warrant that all information on the website is complete, current, or error-free.

We reserve the right to modify, discontinue, or limit the availability of products at any time without prior notice.

Pricing and Payment

All prices displayed on the website are listed in U.S. Dollars unless otherwise stated.

We reserve the right to adjust prices, promotions, and product availability at any time.

By placing an order, you agree to provide accurate and complete payment information.

Orders may be canceled if fraudulent, unauthorized, or suspicious activity is detected.

Order Acceptance

Your order constitutes an offer to purchase products from Creative Paws.

We reserve the right to accept, reject, limit, or cancel any order for reasons including but not limited to:

  • Product availability

  • Pricing errors

  • Suspected fraud

  • Inaccurate customer information

  • Violation of these Terms of Service

If payment has already been processed for a canceled order, a refund will be issued.

Shipping

Shipping and delivery times are estimates only and are not guaranteed.

Creative Paws is not responsible for delays caused by shipping carriers, weather conditions, customs procedures, or events beyond our reasonable control.

Please review our Shipping Policy for additional information.

Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

By making a purchase, you acknowledge and agree to the terms outlined in that policy.

Intellectual Property

All content available on this website, including but not limited to:

  • Text

  • Images

  • Graphics

  • Logos

  • Product descriptions

  • Website design

is the property of Creative Paws or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Unauthorized use, reproduction, or distribution of website content is prohibited.

User Conduct

You agree not to:

  • Violate any applicable laws or regulations

  • Attempt unauthorized access to website systems

  • Distribute malware, viruses, or harmful code

  • Engage in fraudulent or deceptive activities

  • Interfere with the operation of the website

Violation of these provisions may result in termination of access to our services.

Third-Party Services

Our website may contain links to third-party websites or services.

Creative Paws is not responsible for the content, policies, or practices of any third-party websites.

Your interactions with third-party services are governed by their respective terms and policies.

Disclaimer of Warranties

All products, services, and website content are provided on an "as is" and "as available" basis.

Creative Paws makes no express or implied warranties regarding:

  • Product suitability

  • Merchantability

  • Fitness for a particular purpose

  • Uninterrupted website availability

Limitation of Liability

To the fullest extent permitted by law, Creative Paws shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Website use

  • Product purchases

  • Service interruptions

  • Loss of data

  • Shipping delays

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Creative Paws, its owners, employees, affiliates, and service providers from any claims, losses, liabilities, damages, or expenses resulting from your violation of these Terms of Service.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Commonwealth of Massachusetts and the applicable laws of the United States.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time.

Any changes will become effective immediately upon posting on this page.

Your continued use of the website following any changes constitutes acceptance of the revised Terms of Service.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Creative Paws

Website: creativepaws.us

Email: hello@creativepaws.us

Address: 15 William Rd, Billerica, Massachusetts 01821, United States

Phone: +1 781-457-8546